Leaders looking to turbocharge their teams need to establish a shared performance challenge that combines both the energy and hope embedded in an inspirational vision of the future and the real sense of urgency often associated with crisis. > Forge common purpose
The SAS contains individuals who are natural leaders and instinctive team players, who have enough self-confidence to rely on themselves and to take feedback from others, who are secure enough to ask for help and give help to others, who relish accountability rather than ducking it: true leaders of men.
> Pursue a quest for the best
Leaders are the architects of the team; focusing on keeping team as small as the mission allows, as flat as it can be and that all team members are clear about what is expected of each of them and how they fit together. > Shape the environment for success
Great leaders build trust in the team by going first and trusting the team. They focus on creating conditions where team members earn trust in each others abilities and learn to rely on each other. > Build cohesion
Empathy is a powerful component in the leadership toolkit, a political and personal skill: the ability to see the perspective of other people, to identify, understand and appreciate the positions of different, differing parties, both in terms of substance and emotions (and above all to be seen to do so). > Master conflict
If you are looking to change the way your team behaves, start by changing your own behaviour. Team leaders are role models and set the tone through actions more than words. Too much stress is placed on communication campaigns, posters and long speeches when actually management itself is the message.
> Adapt or die